Welcome to the Current Tools Sales FAQ page. We’ve compiled a list of common questions to help you with your shopping experience. Our goal is to provide precision and reliability, just like our tools.
Product Information
What types of tools do you offer?
We specialize in professional-grade tools including Bolt Cutters, Clamps & Workholding, Combination Wrenches, Concrete Floats & Setting Tools, and a wide range of current-related tools like Cable Pulling Grips, Conduit Benders, and more. Our products are designed for durability and efficiency in demanding environments.
Are your tools suitable for industrial use?
Yes, our tools are built for professionals such as electricians, plumbers, construction crews, and industrial workers. They are reliable and designed to handle complex projects.
Shipping & Delivery
What shipping options do you provide?
We offer two shipping methods: Standard Shipping via DHL or FedEx for $12.95 (delivery in 10-15 business days) and Free Economy Shipping via EMS for orders over $50 (delivery in 15-25 business days).
Do you ship globally?
We ship worldwide except for certain parts of Asia and remote regions due to carrier restrictions. Customs and import duties are the recipient’s responsibility.
How long does order processing take?
Orders are processed within 1-2 business days from our warehouse in Austin, Texas, where we ensure quality checks before shipment.
Returns & Refunds
What is your return policy?
We accept returns within 15 days of receipt if the item is damaged or not as expected. Contact our support team at [email protected] to initiate a return.
Are return shipping costs covered?
Return shipping costs may vary based on the reason for return. Please refer to our return policy or contact support for details.
Payment Methods
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions.
Is my payment information secure?
Yes, we use encrypted payment processing to ensure your data is protected.
Account & Support
How do I contact customer support?
Reach us at [email protected] for assistance with orders, returns, or any queries. We’re here to help!
Do I need an account to place an order?
No, you can checkout as a guest, but creating an account allows for faster shopping and order tracking.
Thank you for choosing Current Tools Sales. We’re committed to supporting your projects with reliable tools and service. If you have more questions, don’t hesitate to contact us!